What services does your nursing agency provide?
We offer a wide range of healthcare services which include: Respite care, companionship, assistance with activities of daily living (feeding, bathing, dressing, toileting, ambulation, transferring and transportation).
Where does your agency provide care?
Our licensed staff provide care in a wide variety of care settings which include hospitals, nursing homes, rehabilitation centers, and provide in-home care services.
Is your agency licensed?
Yes, Avacare is fully licensed by the Maryland Department of Health, Office of Healthcare Quality, as Residential Service Agency. This ensures that we meet all regulatory requirements and maintain the highest standards of care for our clients.
Why choose Avacare?
At Avacare, we are committed to enriching lives with a caring heart. We provide personalized care designed to meet the unique needs of each individual. Our caregivers are licensed, trained, and maintain high standards of professionalism in care delivery.
How do I request a nurse or caregiver?
You can easily request a nurse or caregiver by contacting us via phone, email, or through our website’s request form. Once we have your requirements, we will match you with a qualified professional.
What are the qualifications of your nurses and caregivers?
All of our nurses and caregivers are fully licensed and certified by the Maryland Board of Nursing. Our staff undergo thorough background checks and qualification processes to meet our high standards. They are also trained in essential healthcare protocols, including infection control and patient safety.
Are your services available 24/7?
Yes, we offer 24/7 care, including evenings, weekends, and holidays. Whether you need short-term or long-term care, we are here to support you at any time.
What age groups do you provide care for?
We provide care for individuals aged 18 and up.
Can I interview my caregiver before they start?
Yes, Avacare encourages our clients to interview prospective caregivers to ensure a good match. We understand the importance of comfort and trust in the caregiver-client relationship. Please feel free to contact us, and we will gladly coordinate the caregiver interviews at a time that works for you.
What happens if my caregiver is unavailable?
If your assigned caregiver is unavailable, there’s no need to worry. We prioritize continuity of care and will ensure that a qualified professional is provided even on short notice to meet your needs, minimizing any disruption to your care schedule.
Can you help with transportation to medical appointments?
Yes, we can arrange for transportation to and from medical appointments for those who require assistance. Please let us know in advance, and we will accommodate this need.
Does Avacare accept insurance?
We accept private pay and may assist with Long-Term Care Insurance reimbursement. For more details about fees or assistance with your Long-Term Care Insurance policy, please do not hesitate to contact us.
What if I don’t need care for a specific time, or I’m going on vacation?
Avacare is committed to providing flexible care that fits your needs. Whether you’re going on vacation, taking a break, or simply don’t require care for a specific time, we can adjust your care schedule accordingly. Feel free to contact us, and we will work with you to adjust your care dates to ensure continuity and flexibility without any disruption.